:root {
    --bg: #f4f2ee;
    --bg-soft: #efebe5;
    --surface: rgba(255, 255, 255, 0.92);
    --surface-strong: #ffffff;
    --surface-light: rgba(21, 27, 36, 0.04);
    --line: rgba(21, 27, 36, 0.1);
    --text: #18202a;
    --muted: #5e6976;
    --teal: #0f766e;
    --orange: #d97706;
    --sky: #2563eb;
    --danger: #be123c;
    --success: #047857;
    --warning: #b45309;
    --shadow: 0 16px 40px rgba(24, 32, 42, 0.06);
    --radius-xl: 22px;
    --radius-lg: 18px;
    --radius-md: 14px;
    --container: 1180px;
}

[hidden] {
    display: none !important;
}

* {
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body {
    margin: 0;
    color: var(--text);
    font-family: 'Manrope', sans-serif;
    background: linear-gradient(180deg, #f7f5f1 0%, #f2efea 100%);
    min-height: 100vh;
}

a {
    color: inherit;
    text-decoration: none;
}

img {
    max-width: 100%;
    display: block;
}

button,
input,
select,
textarea {
    font: inherit;
}

.container {
    width: min(calc(100% - 32px), var(--container));
    margin: 0 auto;
}

.site-shell {
    position: relative;
    overflow: hidden;
}

.site-header {
    position: sticky;
    top: 0;
    z-index: 20;
    backdrop-filter: blur(10px);
    background: rgba(244, 242, 238, 0.88);
    border-bottom: 1px solid var(--line);
}

.topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
    padding: 18px 0;
}

.brand {
    display: inline-flex;
    align-items: center;
    gap: 14px;
}

.brand img {
    width: 168px;
}

.brand strong,
.nav a,
h1,
h2,
h3,
h4,
.button,
.stat-card strong,
.status-badge,
.eyebrow {
    font-family: 'Sora', sans-serif;
}

.brand span {
    display: grid;
    gap: 4px;
}

.brand small {
    color: var(--muted);
    font-size: 0.82rem;
}

.nav {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}

.nav a {
    padding: 10px 14px;
    border-radius: 999px;
    color: var(--muted);
    transition: 160ms ease;
}

.nav a:hover,
.nav a.active {
    color: var(--text);
    background: rgba(21, 27, 36, 0.05);
}

.flash-wrap {
    padding-top: 18px;
}

.flash {
    border-radius: 14px;
    padding: 16px 18px;
    border: 1px solid transparent;
}

.flash-success {
    background: rgba(52, 211, 153, 0.12);
    border-color: rgba(52, 211, 153, 0.3);
}

.flash-error {
    background: rgba(251, 113, 133, 0.12);
    border-color: rgba(251, 113, 133, 0.32);
}

.hero-section,
.section-block,
.dashboard-main {
    padding: 42px 0 72px;
}

.hero-grid,
.split-grid,
.auth-card,
.detail-grid {
    display: grid;
    gap: 28px;
    align-items: start;
}

.hero-grid,
.split-grid,
.auth-card.wide-card,
.detail-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.hero-section {
    padding-top: 56px;
}

.eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--sky);
    font-size: 0.84rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    margin-bottom: 18px;
}

.eyebrow::before {
    content: '';
    width: 24px;
    height: 2px;
    border-radius: 999px;
    background: currentColor;
}

h1,
h2,
h3,
h4 {
    margin: 0;
    line-height: 1.12;
}

h1 {
    font-size: clamp(2.6rem, 6vw, 4.6rem);
    margin-bottom: 18px;
}

h2 {
    font-size: clamp(2rem, 4vw, 3rem);
}

h3 {
    font-size: 1.18rem;
}

p {
    margin: 0;
    color: var(--muted);
    line-height: 1.72;
}

.hero-copy {
    max-width: 640px;
    font-size: 1.08rem;
    margin-bottom: 28px;
}

.hero-actions,
.form-actions,
.cta-banner,
.inline-heading,
.wrap-heading {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
}

.hero-points,
.inline-list {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    list-style: none;
    padding: 0;
    margin: 26px 0 0;
}

.hero-points span,
.inline-list li {
    padding: 10px 14px;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.75);
    color: var(--text);
    font-size: 0.95rem;
}

.glass-card,
.feature-card,
.metric-card,
.auth-card,
.form-card,
.panel-card,
.stat-card,
.cta-banner {
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow);
}

.hero-card,
.feature-card,
.metric-card,
.panel-card,
.stat-card,
.cta-banner,
.auth-card,
.form-card {
    padding: 28px;
}

.hero-card-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 24px;
}

.steps-list,
.footer-grid ul,
.timeline {
    list-style: none;
    padding: 0;
    margin: 0;
}

.steps-list li {
    display: grid;
    gap: 8px;
    padding: 18px 0;
    border-bottom: 1px solid var(--line);
}

.steps-list li:last-child {
    border-bottom: 0;
}

.section-heading {
    margin-bottom: 28px;
}

.cards-grid,
.benefits-grid,
.stat-grid,
.info-grid,
.footer-grid {
    display: grid;
    gap: 18px;
}

.cards-grid-3 {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.benefits-grid,
.footer-grid,
.info-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.accent-section {
    position: relative;
}

.accent-section::before {
    display: none;
}

.metric-card strong,
.stat-card strong {
    font-size: 1.35rem;
    margin-bottom: 8px;
    display: block;
}

.button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    min-height: 50px;
    padding: 0 22px;
    border: 1px solid transparent;
    border-radius: 999px;
    cursor: pointer;
    transition: transform 160ms ease, box-shadow 160ms ease, opacity 160ms ease, background 160ms ease;
}

.button:hover {
    transform: translateY(-1px);
}

.button-primary {
    color: #ffffff;
    background: #18202a;
    box-shadow: none;
}

.button-secondary {
    color: var(--text);
    background: rgba(255, 255, 255, 0.65);
    border-color: var(--line);
}

.button-full {
    width: 100%;
}

.auth-layout {
    padding: 56px 0 72px;
}

.auth-card {
    overflow: hidden;
}

.form-card {
    background: rgba(248, 247, 244, 0.94);
}

.grid-form {
    display: grid;
    gap: 18px;
}

.two-columns {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.form-group {
    display: grid;
    gap: 10px;
}

.mode-help {
    display: grid;
    gap: 8px;
    padding: 12px 14px;
    border: 1px solid var(--line);
    border-radius: 12px;
    background: rgba(255, 255, 255, 0.72);
}

.mode-help-item {
    font-size: 0.92rem;
    color: var(--muted);
    line-height: 1.6;
}

.field-hint {
    font-size: 0.88rem;
    color: var(--muted);
}

.shipping-banner {
    display: grid;
    gap: 14px;
    margin-bottom: 22px;
    padding: 18px 20px;
    border: 1px solid rgba(37, 99, 235, 0.16);
    border-radius: 16px;
    background: linear-gradient(135deg, rgba(231, 245, 255, 0.95), rgba(255, 255, 255, 0.98));
}

.shipping-banner p {
    margin: 0;
    color: var(--text);
    font-weight: 600;
}

.shipping-banner-details {
    display: grid;
    gap: 12px;
}

.shipping-banner-details div {
    display: grid;
    gap: 4px;
    padding: 12px 14px;
    border: 1px solid rgba(37, 99, 235, 0.12);
    border-radius: 12px;
    background: rgba(255, 255, 255, 0.75);
}

.shipping-banner-details span {
    color: var(--muted);
    font-size: 0.88rem;
}

.shipping-banner-details strong {
    color: var(--text);
    font-size: 0.98rem;
    line-height: 1.5;
}

.shipping-banner-company {
    font-size: 1.02rem;
}

.shipping-banner-links {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.shipping-banner-links a {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 40px;
    padding: 0 14px;
    border: 1px solid rgba(37, 99, 235, 0.18);
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.9);
    color: #0f4aa3;
    font-weight: 600;
}

.shipping-banner-links a:hover {
    background: #ffffff;
    border-color: rgba(37, 99, 235, 0.3);
}

.full-span {
    grid-column: 1 / -1;
}

label {
    color: var(--text);
    font-weight: 700;
    font-size: 0.94rem;
}

input,
select,
textarea {
    width: 100%;
    border: 1px solid rgba(21, 27, 36, 0.12);
    border-radius: 12px;
    background: #ffffff;
    color: var(--text);
    padding: 14px 16px;
    outline: none;
    transition: border-color 150ms ease, box-shadow 150ms ease, background 150ms ease;
}

textarea {
    resize: vertical;
}

input:focus,
select:focus,
textarea:focus {
    border-color: rgba(37, 99, 235, 0.5);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.08);
    background: #ffffff;
}

input:disabled {
    opacity: 0.65;
}

select.is-locked {
    background: #f3f4f6;
    color: #6b7280;
    border-color: rgba(21, 27, 36, 0.08);
    box-shadow: none;
    cursor: default;
}

.form-note {
    margin-top: 14px;
}

.legal-card {
    display: grid;
    gap: 12px;
    padding: 18px 20px;
    border: 1px solid rgba(15, 118, 110, 0.18);
    border-radius: 16px;
    background: linear-gradient(135deg, rgba(237, 252, 248, 0.96), rgba(255, 255, 255, 0.98));
}

.legal-card-muted {
    border-color: rgba(21, 27, 36, 0.1);
    background: rgba(255, 255, 255, 0.78);
}

.checkbox-row {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    color: var(--text);
    font-weight: 600;
    line-height: 1.6;
}

.checkbox-row input {
    width: 18px;
    min-width: 18px;
    height: 18px;
    margin-top: 3px;
    padding: 0;
}

.legal-inline-note {
    margin: 0;
    padding: 14px 16px;
    border: 1px solid rgba(21, 27, 36, 0.08);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.72);
    color: var(--muted);
    font-size: 0.94rem;
    line-height: 1.65;
}

.form-note a,
.text-link {
    color: var(--sky);
}

.dashboard-hero.compact-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
    padding: 24px 28px;
    background: rgba(255, 255, 255, 0.72);
    border: 1px solid var(--line);
    border-radius: var(--radius-xl);
}

.stat-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.admin-stats {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.stat-card span,
.table-subline,
.table-note-preview,
.timeline-item span,
.info-grid span {
    color: var(--muted);
}

.table-note-preview {
    display: block;
    margin-top: 8px;
    font-size: 0.9rem;
    line-height: 1.5;
}

.table-wrap {
    overflow-x: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th,
td {
    text-align: left;
    padding: 18px 12px;
    border-bottom: 1px solid var(--line);
    vertical-align: top;
}

th {
    color: var(--muted);
    font-size: 0.86rem;
    text-transform: uppercase;
    letter-spacing: 0.06em;
}

.status-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 10px 14px;
    border-radius: 999px;
    font-size: 0.77rem;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    border: 1px solid var(--line);
}

.status-new,
.status-awaiting_device {
    background: rgba(37, 99, 235, 0.08);
    border-color: rgba(37, 99, 235, 0.14);
}

.status-diagnosis,
.status-quote_sent,
.status-in_repair,
.status-ready_to_return {
    background: rgba(217, 119, 6, 0.08);
    border-color: rgba(217, 119, 6, 0.14);
}

.status-shipped,
.status-completed {
    background: rgba(4, 120, 87, 0.08);
    border-color: rgba(4, 120, 87, 0.14);
}

.status-cancelled {
    background: rgba(190, 18, 60, 0.08);
    border-color: rgba(190, 18, 60, 0.14);
}

.status-pending,
.status-in_progress {
    background: rgba(37, 99, 235, 0.08);
    border-color: rgba(37, 99, 235, 0.14);
}

.status-rejected {
    background: rgba(190, 18, 60, 0.08);
    border-color: rgba(190, 18, 60, 0.14);
}

.status-in_review {
    background: rgba(217, 119, 6, 0.08);
    border-color: rgba(217, 119, 6, 0.14);
}

.status-resolved {
    background: rgba(4, 120, 87, 0.08);
    border-color: rgba(4, 120, 87, 0.14);
}

.empty-state {
    display: grid;
    gap: 12px;
    text-align: center;
    padding: 30px 18px;
}

.detail-grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(320px, 0.95fr);
}

.admin-detail-grid {
    align-items: start;
}

.info-grid div,
.timeline-item,
.footer-grid li {
    display: grid;
    gap: 8px;
}

.compact-info-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.privacy-request-list,
.consent-log-list {
    display: grid;
    gap: 18px;
}

.compact-list {
    gap: 14px;
}

.privacy-request-item,
.consent-log-item {
    display: grid;
    gap: 14px;
    padding: 18px;
    border: 1px solid var(--line);
    border-radius: 18px;
    background: rgba(255, 255, 255, 0.72);
}

.privacy-request-meta {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
}

.privacy-request-meta > div {
    display: grid;
    gap: 6px;
}

.privacy-request-meta span {
    color: var(--muted);
}

.consent-log-item details {
    padding: 12px 14px;
    border-radius: 14px;
    background: rgba(21, 27, 36, 0.04);
}

.consent-log-item summary {
    cursor: pointer;
    font-weight: 700;
    color: var(--text);
}

.consent-log-item details p {
    margin-top: 12px;
}

.content-block {
    display: grid;
    gap: 12px;
    padding: 24px 0;
    border-top: 1px solid var(--line);
}

.timeline {
    display: grid;
    gap: 16px;
}

.timeline-item {
    padding: 18px;
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.68);
    border: 1px solid var(--line);
}

.attachment-dropzone {
    display: grid;
    gap: 8px;
    padding: 22px 18px;
    border: 1px dashed rgba(37, 99, 235, 0.35);
    border-radius: 14px;
    background: rgba(239, 246, 255, 0.6);
    cursor: pointer;
    transition: border-color 160ms ease, background 160ms ease, transform 160ms ease;
}

.attachment-dropzone:hover,
.attachment-dropzone.is-dragover {
    border-color: rgba(37, 99, 235, 0.7);
    background: rgba(219, 234, 254, 0.78);
    transform: translateY(-1px);
}

.attachment-dropzone__title {
    color: var(--text);
    font-weight: 700;
}

.attachment-dropzone__hint,
.attachment-dropzone__files {
    color: var(--muted);
    font-size: 0.92rem;
    line-height: 1.6;
}

input[data-dropzone-input] {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    border: 0;
}

.attachment-type-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: fit-content;
    padding: 6px 10px;
    border-radius: 999px;
    background: rgba(37, 99, 235, 0.12);
    color: #0f4aa3;
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}

.attachment-preview {
    margin-top: 12px;
    overflow: hidden;
    border: 1px solid var(--line);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.78);
}

.attachment-preview img,
.attachment-preview iframe {
    display: block;
    width: 100%;
    border: 0;
}

.attachment-preview img {
    max-height: 360px;
    object-fit: contain;
    background: #f8fafc;
}

.attachment-preview iframe {
    min-height: 360px;
    background: #ffffff;
}

.filter-inline {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.admin-user {
    color: var(--muted);
}

.site-footer {
    padding: 24px 0 48px;
}

.cookie-banner {
    position: fixed;
    left: 0;
    right: 0;
    bottom: 18px;
    z-index: 50;
    padding: 0 16px;
}

.cookie-banner__content {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    padding: 18px 20px;
    border: 1px solid rgba(21, 27, 36, 0.12);
    border-radius: 20px;
    background: rgba(24, 32, 42, 0.96);
    color: #ffffff;
    box-shadow: 0 20px 48px rgba(24, 32, 42, 0.22);
}

.cookie-banner__text {
    display: grid;
    gap: 6px;
}

.cookie-banner__text p,
.cookie-banner__text a {
    color: rgba(255, 255, 255, 0.86);
}

.cookie-banner__categories {
    display: grid;
    gap: 10px;
    margin-top: 14px;
}

.cookie-banner__category {
    padding: 12px 14px;
    border: 1px solid rgba(255, 255, 255, 0.12);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.06);
}

.cookie-banner__category strong {
    display: block;
    margin-bottom: 4px;
}

.cookie-banner__category p {
    color: rgba(255, 255, 255, 0.78);
    line-height: 1.55;
}

.cookie-banner__actions {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.cookie-banner .button-primary {
    background: #ffffff;
    color: #18202a;
}

.cookie-banner .button-secondary {
    background: rgba(255, 255, 255, 0.08);
    border-color: rgba(255, 255, 255, 0.16);
    color: #ffffff;
}

.policy-layout {
    padding: 42px 0 72px;
}

.policy-card {
    display: grid;
    gap: 24px;
}

.policy-intro {
    max-width: 760px;
    color: var(--text);
    font-size: 1rem;
}

.policy-section {
    display: grid;
    gap: 12px;
    padding-top: 20px;
    border-top: 1px solid var(--line);
}

.policy-section:first-of-type {
    padding-top: 0;
    border-top: 0;
}

.policy-list {
    display: grid;
    gap: 10px;
    margin: 0;
    padding-left: 0;
    list-style: none;
    color: var(--muted);
    line-height: 1.7;
}

.policy-list li {
    position: relative;
    padding-left: 20px;
}

.policy-list li::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0.72em;
    width: 7px;
    height: 7px;
    border-radius: 999px;
    background: currentColor;
    transform: translateY(-50%);
}

.policy-actions {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.policy-lines {
    display: grid;
    gap: 12px;
}

.policy-lines p {
    position: relative;
    margin: 0;
    padding-left: 24px;
    color: var(--text);
    line-height: 1.8;
}

.policy-lines p::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0.78em;
    width: 7px;
    height: 7px;
    border-radius: 999px;
    background: var(--sky);
    transform: translateY(-50%);
}

.policy-list strong {
    color: var(--text);
}

.terms-page .policy-card {
    display: flex;
    flex-direction: column;
    gap: 20px;
    background: rgba(255, 255, 255, 0.9);
}

.terms-page .policy-section {
    display: flex;
    flex-direction: column;
    padding: 22px 24px;
    border-top: 0;
    border: 1px solid rgba(21, 27, 36, 0.08);
    border-radius: 18px;
    background: rgba(248, 247, 244, 0.9);
}

.terms-page .policy-section h2 {
    color: var(--text);
    font-size: clamp(1.35rem, 2.4vw, 1.7rem);
}

.terms-page .policy-section p,
.terms-page .policy-list,
.terms-page .policy-list li,
.terms-page .policy-lines p {
    color: var(--text);
}

.terms-page .policy-lines {
    display: flex;
    flex-direction: column;
    gap: 12px;
    width: 100%;
}

.terms-page .policy-lines p {
    width: 100%;
    min-width: 0;
}

.terms-page .policy-list {
    gap: 12px;
    padding-left: 0;
}

.terms-page .policy-list li {
    padding-left: 24px;
}

.terms-page .policy-list li::before {
    background: var(--sky);
}

.terms-page .policy-section:first-of-type {
    padding-top: 22px;
}

.terms-page .policy-section p {
    line-height: 1.8;
}

.terms-page .policy-actions {
    padding-top: 4px;
}

.footer-grid {
    padding: 28px;
    border: 1px solid var(--line);
    border-radius: var(--radius-xl);
    background: rgba(255, 255, 255, 0.78);
}

@media (max-width: 980px) {
    .hero-grid,
    .split-grid,
    .auth-card.wide-card,
    .detail-grid,
    .cards-grid-3,
    .benefits-grid,
    .footer-grid,
    .two-columns,
    .stat-grid,
    .admin-stats,
    .info-grid {
        grid-template-columns: 1fr;
    }

    .topbar,
    .dashboard-hero.compact-hero,
    .cta-banner {
        align-items: flex-start;
    }

    .brand {
        flex-direction: column;
        align-items: flex-start;
    }

    .compact-info-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 720px) {
    .hero-section,
    .section-block,
    .dashboard-main,
    .auth-layout {
        padding: 28px 0 52px;
    }

    .hero-card,
    .feature-card,
    .metric-card,
    .panel-card,
    .stat-card,
    .cta-banner,
    .auth-card,
    .form-card,
    .footer-grid {
        padding: 22px;
    }

    .nav {
        width: 100%;
    }

    .nav a {
        flex: 1 1 auto;
        text-align: center;
    }

    .checkbox-row {
        align-items: flex-start;
    }

    .cookie-banner {
        bottom: 12px;
    }

    .cookie-banner__content,
    .cookie-banner__actions {
        flex-direction: column;
        align-items: stretch;
    }

    h1 {
        font-size: clamp(2.2rem, 11vw, 3.2rem);
    }

    .button,
    .filter-inline select,
    .filter-inline button {
        width: 100%;
    }
}